The 3 Essential Skills You Need to Make Money (+ have an impact!) as an Entrepreneur

The 3 Essential Skills You Need to Make Money (+ have an impact!) as an Entrepreneur

Chuck Noland couldn’t speak French. He couldn’t play the piano, and he certainly couldn’t whip up a cheese soufflé.

But none of that mattered. 

Because when Chuck was marooned on an uninhabited desert island in the middle of the Pacific, all those “nice to have” skills were USELESS except for three things:

  1. Finding water and food
  2. Building shelter
  3. Making fire  (Let’s face it: he could have eaten his fish raw as sushi, but he still needed to stay warm!)

In the context of a desert island, Chuck Noland (better known to us as Tom Hanks, in the movie Cast Away) had only ONE goal. And when he found food, built shelter, and made fire, he had everything he truly needed for survival. He had developed the essential skills.

Your survival as an entrepreneur — someone who serves people’s needs by creating + selling solutions to help them — depends on three essential skills:

  1. Listening
  2. Planning Solutions
  3. Delivering

Everything you do, from creating courses that will actually SELL, to writing your sales pages and emails, to deciding what to do next after any business step you take, depends on how well you do these three.

Let’s break it down.


The better you listen, the better you do EVERYTHING else.

When you’re first building your business, making decisions like where to niche down, how to carve out a strong brand to attract your loyal fans, and what area you’re going to build your authority in, you make the smartest decisions when you’re listening.

You get to know people. Talk to them. Interview people who might be in your target market. You pay attention to the questions you get asked over and over again. And if you listen well to their pain points, their desires, the reasons why those things are important to them, then you have what you need to build your business on a strong foundation:

…And when you’re creating products or writing sales pages, later on? It’s ALL informed by listening. I’ll give more examples of this below in just a sec. For now, it’s important to know that every time you listen, you have more insights for…


Planning solutions for the people you’re listening to

The SOLUTION is what will set you apart as an authority. When you move from “blogger” to entrepreneur, you’re no longer writing just to write. You’re not just fulfilling a creative urge, and you’re not making stuff (e.g., blog posts, printables, podcast episodes) because you want to, but because you’ve listened to what potential customers need and you’re dedicated to helping them get it.

The solution might be a video course to walk them step-by-step through baking artisan breads. Or a course to teach women how to discover their personal style and decorate their homes

It might be a community where women coming out of abusive relationships can get encouragement and support as they heal. 

The solution might be 1:1 coaching services for writers who need feedback on their work.

It could be a book you write to help parents talk to their kids about the birds and the beetles.

…and YES, it can even be a blog post. That’s a tiny (free) solution too, you know.

When you plan a course/ebook/offering based on talking to real people, you discover that what your audience needs isn’t the perfect solution. It’s simply whatever will help your customer achieve what she wants to achieve. In the simplest, most doable way possible. Click to Tweet

As a successful entrepreneur, you’ll develop the skill of turning what you learn by listening to your market into solutions…which then builds both your income and authority.

Of course, there’s one more skill for you to learn in order to CONNECT your solutions with the people you’ve been listening to, and that’s…


Delivering your solution to your people.

When I say “delivering your solution,” do you automatically think of plugins, platforms, and software? Do you think of sales pages, marketing emails, and nightmare-inducing webinars? (Gulp.)

Delivering is both, actually.

Delivering can be as hard or as easy as you want to make it.

It can be a premium-level course with videographers coming to your house (Hide the laundry!!) and endless hours of designing and editing…or it can be as simple as sending lessons via your email system

It can be a 10-step, long-form sales page with bullet points, testimonials, a killer headline, and 10 “buy now” buttons that are hooked up to your complicated back-end checkout cart…or it can be as simple as making an announcement in your Facebook group that you’re hosting an event, then sending people who say “Yes!” a Paypal invoice with a few clicks.

(For example, Modern Miss Mason, who spoke at a well-known homeschooling conference last year, sells out her own trainings exactly like that!)

Delivery doesn’t have to be complicated, but it can be if you want.

At its core, Delivering your solution is simply connecting the people you’ve been listening to with the solution you’ve made for them. Click to Tweet

…which is why it’s SO important to deliver your solution using what you’ve learned by listening (See Essential Skill #1, above!).

And every time you deliver — every time you make a new solution or relaunch the same one — you can get a little fancier and a little more sophisticated. Because each one of these 3 essential entrepreneur skills is a muscle. The more you use it, the stronger you’ll get and the more confident you’ll become.

So what happens after you listen + plan a solution + deliver?

Simple: You listen again.

…except this time you listen differently.

If you listened to your mailing list, then created and delivered a solution…NOW you’re no longer just listening to your mailing list! You’re now listening to the people who just bought your solution and consumed it. (Hint: Now they’re called CUSTOMERS!)

After listening to the feedback you get, you use that to…

(1) Plan improvements to your solutions, or

(2) Plan improvements to the way you deliver your solutions, or

(3) Create a new solution that will help your now-customers reach the next level of success!

(Or you take a vacation to the French Riviera, because honey, you’ve earned it! At least, that’s what I’m telling myself…)

This cycle of Listen — Plan — Deliver is what our Blog Smarter students know as the Authority/Listening Cycle:

And yes, if you’re just starting a business, it looks a little different from all the producty-salesy hoopla more seasoned entrepreneurs are doing, but that’s why you start now, right where you are.

Because the more times you go through the Authority/Listening Cycle, the more you build the “muscles” in those 3 essential skills, and the easier and more natural it will become with time.

Your key is to start listening, and then do something about it.

You may know how to make a fancy blog post image, create the perfect Instagram story, or even how to hook up an autoresponder in your email system. But without developing your “muscles” for listening, planning solutions, and delivering them to your audience, you won’t outlast the next wave of entrepreneurs who ARE building those skills.

…and talking to a volleyball named Wilson is entirely optional.

How about you?

Where do you feel you’ve grown the most as an entrepreneur? Or where do you get the most stuck? Leave a message in the comments below and tell your story. I read (and cherish) them all.

Leave a Comment:

Kendra says

Yes, yes, and yes! Hopping off the hampster wheel of ‘try this’..’try this 2.0′.. ‘maybe this will work’ is the best gift any online business mom can give herself

    Jeni B. says

    Lol “try this 2.0” …nailed it, Kendra. 🙂

Kari | Mompreneur Money says

Loving the new website and spin on your business Jeni! I’m in the thick of “planning solutions” for my readers and customers. I did a good bit of listening to my audience in 2017. I’m taking that information and turning it into content and products that I think can actually help.

It definitely takes practice to “listen” and then go into creation mode–I’ve learned from jumping in and just “creating something” without actually listening to my audience 🙂

Looking forward to reading more from Biz Mavens!

xoxo, Kari

    Jeni B. says

    Thanks, Kari! Glad you’re weighing in here. I wish it were as easy as “just make whatever you want,” but it doesn’t go so well, does it? 😛 Welcome, and thanks!

Heather says

Thanks Jeni for this! It has been with your help that I have been able to hone the first two skills! My biggest hurdle is definitely the delivering. I think I get hung up on the details and forget it’s all about just getting the solution out to my audience even if it isn’t perfect. Thanks for the nudge in the right direction 🙂

    Jeni B. says

    I heard someone say that “Sales is merely the transfer of enthusiasm from one person to another.” In that light, you may have some techniques to learn but if you’re already enthusiastic about how your product can help people, that’s an awesome place to start. Cheering you on, Heather!

Nell says

Thanks for the reminder to keep listening and delivering! The listen, plan, deliver hamster wheel is much more lucrative (and enjoyable) than the blogging hamster wheel. Thank you!

Angela @ says

Heard your on the Food Blogger Pro podcast and have been thirsty for more of your insights ever since. Thank for offering up such clarity and perspective on what it actually means to be a professional blogger. I have a ways to go, but I’m glad I’m finally making some tracking now with real strategies in place rather than hoping money magically appears, ha!

Add Your Reply