Grow Viral: FAQ

02. Audit Your Content

What should I do with old sponsored posts? Some of them are really old. Can I hide them?

For sponsored posts, check your original contract because most have a timeframe you’re required to keep the post on your site, then after that, you’re free to do what you want with it. With that said, if you come across content that’s completely off-brand for you, consider deleting it. It can feel scary at first, but if that post isn’t bringing results, it’s not doing you any good sitting there on your site. In fact, if a potential super fan stumbles on it, it could actually weaken the strong brand messaging you have elsewhere on your site.

Some Blog Smarter grads have deleted as many as 700 posts. And every grad who’s deleted posts has said they were glad they did! Dumping old baggage can be liberating. For posts that still draw a lot of traffic​ to your site but are a little off-brand, hiding is the best choice. That way, traffic will continue to flow. But if a post has gotten only a handful of visits in the last year and it doesn’t help you deliver on your Brand Promise, take a deep breath, flex your CEO muscles, and cut it.

If I'm updating the title of an old post, won't that change the URL and break any links to it?

On WordPress, changing the title of a published post should not automatically change the URL as well. If that’s the behavior you’re seeing, you may have a plugin installed that’s causing that to happen. Other platforms vary, but typically you can change the reader-visible title and leave the URL as is.

If you do choose to change the URL, keep in mind you’ll need to use a redirect plugin or set up redirects in another way to make sure any links to that post will still work.

My blog started as a journal about my family, and I know I need to delete all those off-brand posts—but readers tell me they love to see those posts. What do I do with that content?

Your existing super fans love to see those posts because it’s know-like-trust content, so you don’t need to stop sharing that kind of content entirely. But if your goal is to grow your business, it works best to weave know-like-trust elements into your evergreen authority content. If you can update those posts to make them evergreen and authority-building content, go for it. Otherwise, it’s time to download and save those posts, then say goodbye because they’re not serving your brand.

Moving forward, you can build relationships with your readers by sharing those snippets of your life through your regular email updates or on social media, or include personal details where it makes sense within evergreen authority posts.

If I hide a post, will that hide it from search engines too? I still get some traffic to some posts from Google, and I don't want to lose that.

No, hiding a post on your site does not hide it from search engines. So don’t worry! The only way to take it off Google’s radar is if you specifically marked it to be ignored by search engines, which is typically done in your SEO plugin. If you didn’t go out of your way to do that, nothing will change about how search engines find that post.

What about seasonal holiday content? Does that count as evergreen?

Seasonal content can bring in a lot of traffic for short periods of time because people seek out seasonal content specifically by searching Pinterest and Google when certain holidays or times of year roll around. With that said, seasonal content is not technically evergreen. Because if it’s summertime and a new reader stumbles on a post about Christmas on your home page, you’ll have a harder time converting that visitor into a subscriber.

Ideally, you’ll want to make sure your seasonal content is somewhat hidden on your site when it’s not in that season. One option is to use the WordPress plugin linked in this lesson to hide that content on your site so it’s not front-and-center. Or here’s another option that works if your home page is configured to show recent posts: Before the holiday season, find your best on-brand seasonal posts and change the published date so they show up on your home page again. But keep in mind that every one of your target market readers may not be interested in your seasonal content, so be careful of putting the focus so much on that content that it makes your whole site look like just something you’d go to during a specific season of the year.

During your audit when you uncover a high-performing seasonal post, ask yourself: Could I build on this success by creating a similar post on this topic that’s evergreen? For more guidance on this, watch for the Success Tower technique in Lesson 3.

But if you uncover a low-performing seasonal post, consider whether the narrow seasonal focus could be preventing readers from seeing how that content can help them be, do, or achieve what they want to be, do, or achieve. This is a CEO decision because you know your target market best, but sometimes making a seasonal post into an evergreen post can better serve your readers and your business.

I have only authority content on my blog. Is that a problem?

People buy from people they know, like, and trust. If you want to grow your business, sprinkling some know-like-trust elements within your evergreen authority posts is the best way to maximize results from your content.

It doesn’t have to be a huge amount of content—just a handful of know-like-trust phrases or sentences in a post can do the trick. Check out the examples from this lesson and see how other bloggers have let their personality shine through so they can connect emotionally with the reader on the other side of the screen.

What about my general "lifestyle" posts where I update readers about my life? They seem to love that, so can I keep writing those posts?

Social media is the best place for updates like that. However, if you would like to continue sharing those 100% know-like-trust posts, 

remember that even those posts need to relate back to your target market.If you’re writing about your life, share only what overlapswith the wants, needs, frustrations, and challenges of your target market.

For example, a food blogger might write about feeling like a failure because her kids hate her food. Or the wake-up call that made her determined to cook better. Or the struggle of keeping her kids away from Pringles and getting them to make healthier choices. But if your goal is to build a strong brand that will maximize results for your business, remember that 100% know-like-trust content is best for social media.

I feel like I'm deleting everything! I've wasted so much time on so many posts that don't even matter. Can I recover from this?

Writing those posts got you to the point where you are today, so be grateful for them. Remember: You can’t sit down to write a novel and pop out a Harry Potter bestseller on your first try. Think of those posts as your first draft of a novel, and know that you wouldn’t have reached this point in your blogging journey without having written those posts first.

And here’s the good news: Moving forward, now you know exactly which type of content will deliver the best results for your target market and your business.

Some of my most popular posts are authority content and bring me a lot of traffic, but I'm not sure they're really the kind of content I want on my site moving forward. Can I just delete them?

Whoa, hold up! If you have a post bringing you significant traffic, there’s no need to delete it and lose all that traffic. That’s a strong signal from your readers about what they want help with, so don’t ignore it.

Instead, think about how you might bring that post in line with your strong brand. But if that’s not possible, you can hide the post using the plugin linked from this lesson. That way, you don’t lose all that traffic and that off-brand post isn’t front and center on your site.

I'm a food blogger, and I've never known what to write in a post before the recipe so I usually just tell some random story about my life. Does that story about my life count as know-like-trust content? And are all recipes authority content?

First, let’s answer the question of whether a recipe is authority-building content that fulfills your Brand Promise: It depends.

When you audit a recipe post, ask yourself: Is this just another recipe someone might find on Pinterest, or is that recipe a solutionto a problem your target market has? Because in order to establish yourself as an authority, you need to offer more than just a bunch of free recipes. You need to help your target market achieve their goals.

Go back to your Perspective Map to refresh your memory on your target market’s underlying wants, needs, frustrations, and challenges. Why did she seek out this recipe in the first place? To shift a recipe post towards being authority-building content, reinforce with the reader how that recipe delivers on your Brand Promise. (Bonus points if you can find a way to explicitly call out your Anchor Belief too!)

Now, let’s talk about the story you use to open your posts. If it’s a random story about your life, odds are that’s not serving your target market or your business. As with the Signature Story you created in Module 3, know-like-trust elements work best when the reader can see herself in the details you provide. If you’re rambling on and on and sharing a bunch of details she can’t relate to, she’ll get anxious for you to get to the point already.

Ideally, the very first paragraph of every recipe post should connect with your target market on the underlying problem she’s struggling with—what made her seek out that specific recipe in the first place. You can include a short personal anecdote about you struggling with the problem, or you can articulate the problem directly using “you” reader-centered language. But inside your posts, avoid telling stories that don’t relate to that underlying problem. Those are a better fit for social media, not evergreen authority blog posts.

I can see how it's easy to overwhelm the reader with too many Calls to Action. But is it okay to link to other posts within the text of the post? What about share buttons?
When you “make the ask” with a Call to Action in your post, that primarily happens at the end of the post after the reader has consumed your content, so that’s the area we want to focus on streamlining. You do NOT need to remove all other invitations for engagement in your post, such as share buttons or related links. Instead, decide on one main Call to Action to make prominent at the end of your post.

And then within the post, when you can include a link to a related post that might further help the reader, go for it! Also, share buttons are a convenient tool for turning your super fans into brand ambassadors, so definitely keep those.

The lesson mentioned creating a custom 404 page before deleting a post. Why would I want to do that, and how do you do it?
When a reader tries to visit a page on your site that’s no longer there, they’ll see a 404 error page. You can prevent this by setting up a redirect to a similar page, but if you don’t have a similar page to redirect to, the default 404 page in the browser window isn’t exactly user-friendly. When you set up a custom 404 page, you can sometimes salvage the situation of the reader encountering a broken link so that they don’t immediately leave your site because of it.

On a custom 404 page, you’ll want to let your personality shine through and reuse your brand elements where it makes sense. You’ll also want to give the reader some options for finding something useful, such as by linking to your “start here” page or embedding a search box.

If you don’t feel comfortable setting up your own custom 404 page, you can contact a tech expert to help you set it up the first time.

03. Map Out Your Best Content

Am I supposed to be using all six strategies for mapping out new content?

Not necessarily. The Treasure Trove Raid and Active Listening techniques are excellent weekly routines that will help you stay connected to your target market so that you can serve them more deeply. The Success Tower and Need to Know techniques work well on an as needed basis. Some bloggers like to do those monthly or quarterly for a more robust content planning session. Finally, the Viral Content Spying and Consulting/Coaching strategies are kind of like the bonus “cherry” on top, so do those only if they’re a good fit for your business.